Refund policy
At Al Noor Attire, each piece is carefully prepared to ensure the highest level of quality and satisfaction.
We understand that issues may occasionally arise. If you experience any problems with your order, please contact us and we will review your request on a case by case basis.
Return Eligibility
You may request a return within 14 days of receiving your order. Requests made after this period may not be accepted.
To qualify for a return, items must be returned:
In unused condition
In their original packaging
In the same state as received, without any signs of wear or damage
Return Process
If you wish to request a return, please contact us before sending any items back. We will provide further instructions once your request has been reviewed. Items sent without prior approval may not be accepted.
Refund Process
After we receive and inspect your return, we will notify you of the outcome. If your request is approved, your refund will be issued to your original payment method within a reasonable timeframe.
Please note that refunds and exchanges are not guaranteed and are assessed based on the reason for return and the condition of the item.
Delayed Refunds
If your refund has not yet appeared:
Recheck your bank account
Contact your payment provider, as processing times may vary
Speak with your bank, as delays can sometimes occur
If you still require assistance, please contact us:
📧 alnoorattire@mail.com
We kindly ask all customers to ensure they are selecting the correct size before completing their purchase.
Sizing Guidance
To help you choose the perfect fit, we strongly recommend:
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Referring to our Size Guide before placing your order
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Taking accurate body measurements prior to purchase
If you are unsure about sizing, please contact us and we will be happy to assist you before you place your order.
You can reach us at:
📧 alnoorattire@mail.com
Our team will aim to resolve any concerns promptly.
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